Parts & Labour: *
All parts are warrantied but if there is an issue, get in touch.
Parts that go faulty without external influence, they can be replaces for free or a small service charge depending on the age of when the part was fitted.
If it is has gone faulty due to another component or part, then this would come under the inital call out charge and it was be repaired for free with labour and the replacement part that has caused the part to go faulty, would be charged if the repair is to be carried out (depending on date of repair).
(EG: If part A has been replaced and it has gone faulty again due to part B, part A would be replaced for free but part B would have to be paid for if the repair was to carried out.)
The Call out charges cover most repairs.
If the repair is one that would generally taken longer than 1.5 hours (EG: Tub job), there would be further charges on labour due to time and extra labour that is required to complete the repair.
These prices would be given in a quote prior to the parts being ordered and the repair being carried out.
Repairs like tub jobs, if the machine has to be stripped down and further damage has been caused, a price would be given to quote for a complete repair. Parts would not be paid for until the job is complete but labour will be paid as the job progresses.
I do NOT work or service gas or other similar appliances. If it is an electrical issue on a gas appliance, i will not work on it on the case that disturbing or working on the machine causes any damage to the gas system or pipe work. For this, you will need to get a qualified gas safe engineer to carry out your repair.
As most people will want to work in a safe and respected environment.
If this is not the case and for any reason the customer uses inappropriate language or becomes aggressive, I will try and keep working as long as it is safe to do so. If this doesn't happen, I will pack up my tools and equipment and leave, leaving the machine is the state it is upon my leaving the repair.
The terms and conditions listed above are not limiting by or to and constantly being updated.
Any further questions, please do so via email to email@example.com